Returns

RETURNS, REFUNDS & EXCHANGES

We really hope that you love Fox & Moon purchase but if you're not absolutely happy, don't fret - we offer a full refund or exchange on unused items if returned within 14 days of your order date. Please ensure that items are returned unused with their original tags/labels/stickers and with your returns form to ensure that we can speedily handle your refund. Unfortunately we don't accept returns, exchanges or cancellations on items purchased via our Ready to Ship section or of personalised items.  For all other items purchased on our website, we accept returns within 14 days of purchase

More information is available on the returns form. Should you have any further questions, please contact us at info@foxmoon.co.uk and we will be happy to assist.